Emergency water extraction & structural drying
Standing water pulled out with truck-mounted extractors, then LGR dehumidifiers and air movers set up the same day. Moisture readings are taken and logged in every affected room until the framing and subfloor actually read dry, not just feel dry.
Sewer backup & sump failure cleanup
Category 3 water handled the way IICRC S500 says it has to be: contaminated drywall, carpet and underpad removed, the slab and framing cleaned and disinfected, and the air scrubbed with HEPA units. We photograph everything before it goes in the bin so your sewer backup coverage has the proof it needs.
Fire & smoke damage restoration
Board-up and roof tarping the night of the fire, then soot removal, HEPA vacuuming and washing of every surface the smoke reached. Odour is dealt with at the source with hydroxyl generators, thermal fogging and sealing, rather than painted over and left to come back in August.
Mould remediation
Containment, negative air and HEPA filtration set up before a single sheet of drywall comes down, following IICRC S520 so spores stay in the work area. Where the house predates 1990 we test the drywall compound, plaster and tile for asbestos first, as O. Reg. 278/05 requires, and we can arrange an independent clearance test at the end.
Contents pack-out, cleaning & storage
Furniture, clothing, electronics and paperwork inventoried, photographed and packed out so the drying crews have the room and nothing gets lost. Salvageable items are cleaned and stored, unsalvageable ones are listed for the adjuster, and everything comes back once the rebuild is done.
Insurance claim coordination
The estimate is written in Xactimate, the format Ontario adjusters work in, with a photo log and moisture map attached so the scope is not argued line by line. We meet the adjuster on site, keep you copied on everything, and bill the insurer directly where the policy allows.
Rebuild & repairs after a loss
Once it is dry and clean, the drywall, insulation, flooring, trim and paint go back to how they were before the loss, with a building permit pulled where the framing or the electrical was touched. Anything the water reached in the panel or the outlets is checked by a licensed electrical contractor before the power goes back on, as the ESA expects.
Frozen pipe, ice dam & storm damage response
January burst pipes, ice-dam leaks coming through the ceiling and wind-driven rain through a torn roof, dried out and stabilised before they turn into a mould job. We shut off, tarp and pump first, then figure out with you what the insurance will and will not pick up.
