Est. 2012 · Licence 7A-72753
Flooded basements, sewer backups, fire and smoke, mould. Dryside Restoration will have a crew extracting the same day, document everything for the adjuster, and dry the house properly before anything gets closed back up.
Serving Milton
Welcome
Restoration Contractor in Milton
Looking after Milton and the surrounding area since 2012.
Est. 2012Who we are
Dryside Restoration started out doing the calls nobody else wanted: the basement at two in the morning, the kitchen fire, the sewer backup on a long weekend. The routine has not changed since. Get there fast, get the water out, meter everything and write it down, and keep the homeowner and the adjuster looking at the same numbers. We would rather dry a wall properly than tear out more than we need to, and we would rather explain the claim process once, in plain language, than let it stay a mystery.
What we offer
Work we take on for homes and businesses in Milton and nearby.
Standing water pulled out with truck-mounted extractors, then LGR dehumidifiers and air movers set up the same day. Moisture readings are taken and logged in every affected room until the framing and subfloor actually read dry, not just feel dry.
Category 3 water handled the way IICRC S500 says it has to be: contaminated drywall, carpet and underpad removed, the slab and framing cleaned and disinfected, and the air scrubbed with HEPA units. We photograph everything before it goes in the bin so your sewer backup coverage has the proof it needs.
Board-up and roof tarping the night of the fire, then soot removal, HEPA vacuuming and washing of every surface the smoke reached. Odour is dealt with at the source with hydroxyl generators, thermal fogging and sealing, rather than painted over and left to come back in August.
Containment, negative air and HEPA filtration set up before a single sheet of drywall comes down, following IICRC S520 so spores stay in the work area. Where the house predates 1990 we test the drywall compound, plaster and tile for asbestos first, as O. Reg. 278/05 requires, and we can arrange an independent clearance test at the end.
Furniture, clothing, electronics and paperwork inventoried, photographed and packed out so the drying crews have the room and nothing gets lost. Salvageable items are cleaned and stored, unsalvageable ones are listed for the adjuster, and everything comes back once the rebuild is done.
The estimate is written in Xactimate, the format Ontario adjusters work in, with a photo log and moisture map attached so the scope is not argued line by line. We meet the adjuster on site, keep you copied on everything, and bill the insurer directly where the policy allows.
Once it is dry and clean, the drywall, insulation, flooring, trim and paint go back to how they were before the loss, with a building permit pulled where the framing or the electrical was touched. Anything the water reached in the panel or the outlets is checked by a licensed electrical contractor before the power goes back on, as the ESA expects.
January burst pipes, ice-dam leaks coming through the ceiling and wind-driven rain through a torn roof, dried out and stabilised before they turn into a mould job. We shut off, tarp and pump first, then figure out with you what the insurance will and will not pick up.
For your peace of mind
Ask any contractor to show you these before work starts. Ours are set out in full below.
Ready when you are
Speak to someone who does the work themselves. Typical response: Same day where we can.
Good questions
Shut the water off at the main if it is a pipe, and stay out of standing water if it is anywhere near outlets, the panel or the furnace — kill the breaker first if you can reach it safely. Move what you can off the floor, pull up area rugs, and take a few photos before anything moves. Then call, and we will talk you through the rest while the truck is on its way.
No. In Ontario the choice of contractor is yours; the insurer's preferred vendor list is a convenience, not a requirement. We work with every adjuster and insurer, write our estimates in Xactimate like the vendors on their list do, and you get to pick who is in your house.
It depends on the cause, and the adjuster decides, not us. Sudden and accidental damage like a burst pipe or a failed water heater is usually covered; sewer backup and overland flooding usually need their own endorsement on the policy; slow leaks and things put down to lack of maintenance are commonly excluded. What we do is document the cause and the extent properly, which is what makes the difference when a claim is on the line.
Most homes take three to five days for the structure to dry, longer for hardwood, plaster or a slab that took on a lot of water. Fans move damp air around; they do not pull the moisture out of the framing, which is what the dehumidifiers are for. We meter every day and take the equipment out when the numbers say dry, because closing up a wall that reads wet is how the mould claim starts a few months later.
For a clean-water leak in one room, usually not, though the equipment is loud. For sewage, a fire with heavy smoke, or mould work in the living space, most families are out for a few days while containment is up. Many policies carry additional living expenses coverage for exactly that; ask your adjuster about it early rather than after you have paid for the hotel.
If you can see it, testing before removal rarely changes what has to happen. Health Canada considers a patch under about one square metre something a homeowner can clean; beyond that, or anywhere it keeps coming back, it needs containment and a proper look at what is feeding it. Where a clearance test matters, for a sale or your own peace of mind, we arrange it through an independent hygienist rather than marking our own work.
Where we work
Not sure whether you are inside it? Give us a call — we will tell you straight.
Book a visit
Choose a day, leave your number, and we will be in touch to confirm.
Rather talk it through?
(905) 555-0120Pick a time that works. Takes about 30 seconds.
Get in touch
Leave a few details and we will come back to you. Typical response: Same day where we can.
Name and number is plenty — anything else helps us come prepared.
24/7 emergency service — call anytime
